At HE Excellence Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services.
- Information We Collect
We collect personal information when you engage with our services, such as:
Contact Information: Name, email address, phone number, company name, and job title.
Service Usage Data: Information related to how you use our consulting services, including project details, inquiries, and feedback.
Payment Information: If applicable, billing information for our services.
Other Personal Information: Any other personal details you provide to us through communication or during the course of our consulting services. - How We Use Your Information
We use the personal information we collect for the following purposes:
To provide and improve our consulting services.
To communicate with you, including sending updates, project details, and billing information.
To analyse and enhance our service offerings based on your feedback and usage.
To comply with legal requirements and regulatory obligations.
To maintain secure and effective business operations. - How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering services to you, such as payment processors or IT support. These third parties are obligated to keep your information confidential and use it only for the purposes for which it was shared. - Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed 100% secure. We are committed to taking all reasonable steps to safeguard your data. - Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. After this period, we will securely delete or anonymise your data. - Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to any legal obligations to retain it.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise your rights or if you have any concerns about your data, please contact us using the details below. - Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience and gather usage data. You can adjust your browser settings to control cookie preferences, but some features of our website may not function as intended if cookies are disabled. - Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be communicated through our website, and the updated policy will reflect the effective date at the top of this document. - Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
HE Excellence Ltd
Info@hexcellence.co.uk